View all Alchemy Loop productsClient requirements + department procedures
SLAQuery
Know what applies. Know when it applied.
SLAQuery turns client guidelines, SLAs, bulletins, operating instructions and internal department procedures into a governed knowledge system your staff can actually ask questions of.
What applied when this work happened?
Firm procedure ACC-104 is stricter and governs the internal workflow.
Product demonstration
See governed knowledge in action.
Watch how SLAQuery brings client requirements, department procedures, effective dates and source-backed answers into one controlled workflow.
The problem
The answer is rarely just “in the PDF.”
Years of revised guidelines, bulletins, email instructions and firm procedures can contain the right words while still producing the wrong answer.
What your people would ask
Questions that should not require finding the right person—or the right PDF.
01What does this client require us to redact on escrow statements?
02What does Accounting have to include before submitting this client's invoice?
03What are the first 24-hour requirements after a foreclosure referral?
04What procedure do we follow when this servicer rejects an expense?
05What did this client require on March 1, 2025?
06Did the latest guideline change our bankruptcy proof-of-claim procedure?
07Does our internal procedure impose a tighter deadline than the client SLA?
08Where exactly does this requirement come from, and who approved our interpretation?
Not just document search
Indexing finds words. SLAQuery determines what applies.
AI helps interpret, retrieve and explain. Authority, effective dates, version status, corrections and overrides remain governed.
Client rules + how your firm works
Different departments can follow different procedures for the same client.
SLAQuery does not overwrite the client rule with the firm procedure. It preserves both and explains which one governs the question.
Billing requirements, fee limits, invoice backup, expense approval, rejected-charge handling and client-specific submission procedures.
Referral intake, title, first legal, service, publication, sale, postponements, reporting and escalation procedures.
Proofs of claim, motions, deadlines, referral handling, document review and client reporting requirements.
Internal controls, audits, exceptions, redaction requirements, approved interpretations and quality-control procedures.
Time-aware by design
Current. Historical. Future. Never silently mixed.
A document uploaded today may not govern until next month. SLAQuery keeps the approved timeline explicit.
Uses the approved requirement and procedure currently in force.
Answers from the versions effective on the date you specify.
Tracks approved upcoming changes without making them current early.
How it works
A controlled knowledge layer your staff can actually maintain.
- 01Ingest
Load the client guidelines, SLAs, bulletins and procedures you already use.
- 02Review
An authorized person confirms what is authoritative before new material becomes trusted knowledge.
- 03Ask
SLAQuery narrows the question by client, department, date, practice and approved sources.
- 04Correct
Preserve a correction, standing rule, override or trusted answer instead of fixing the same issue repeatedly.
Teach the system without retraining a model
When your experts know better, SLAQuery keeps the decision.
Approved corrections stay visible, reversible and auditable rather than becoming an invisible change to a black-box model.
Correct an interpretation
Fix what a requirement means while preserving the original source text and history.
Add a standing rule
Define a reusable interpretation for a client, department, practice area or jurisdiction.
Create a firm override
Keep the client requirement visible while recording the firm's approved procedure when it is stricter or different.
Approve a trusted answer
Lock down a frequently asked answer after review and flag it when the underlying source changes.
Correct it once. Keep the correction governed, visible and auditable.
Nothing important should be a black box
Every material answer can point back to the evidence.
Users can see what applies, the period it governed, the original source and the approved firm procedure alongside it.
Controlled deployment
Keep the knowledge base where the firm controls it.
SLAQuery is designed to run inside the firm environment with local document storage and search. Deployment policy controls whether AI processing stays local or uses an approved external provider.
Questions buyers ask
SLAQuery, plainly explained.
Is SLAQuery just a PDF chatbot?
No. SLAQuery is designed to determine which approved requirement or procedure applies based on client, department, practice area and effective date.
Can SLAQuery answer historical questions?
Yes. Superseded versions retain their effective periods so users can ask what requirement applied on a specific date.
Can we add our own internal procedures?
Yes. Internal procedures remain distinct from client requirements so users can see both what the client requires and how the firm has approved carrying it out.
What if an interpretation is wrong?
Authorized users can correct it, create a standing rule, add a firm override or approve a trusted answer while preserving history.
Does SLAQuery replace the original documents?
No. Original documents remain the evidence. SLAQuery adds governed metadata, approved interpretations and controlled knowledge on top of them.
Product brief
Review the SLAQuery datasheet.
A concise two-page overview of the product model, questions, governance and deployment approach.
Stop asking, “Which PDF is right?”